1. Introduction
This Privacy Policy explains how Bagus Web Solutions collects, uses, stores, and protects personal information when you visit our website or contact us about our website packages.
We aim to process personal data responsibly and only for relevant business communication and service purposes.
2. Personal Data We May Collect
Depending on how you interact with us, we may collect the following information:
| Type of Information | Examples |
|---|---|
| Contact information | Name, phone number, email address, WhatsApp contact |
| Business information | Business name, business type, website URL, service needs, package enquiry |
| Project information | Website requirements, preferred features, content provided by you, communication history |
| Technical information | Basic website usage data, device/browser information, security logs, cookie preferences where applicable |
Our website does not collect online payment, card, or banking information.
3. How We Collect Personal Data
We may collect personal data when you:
- submit a website enquiry;
- contact us through WhatsApp, email, phone, or online form;
- request a quotation or package information;
- provide project details, business details, or website content;
- browse our website, where basic technical data may be collected for security, analytics, or functionality.
4. Purpose of Using Personal Data
We may use your personal data to:
- respond to your enquiry;
- understand your website needs;
- prepare package recommendations, quotations, or project proposals;
- communicate about project scope, timeline, revisions, and support;
- maintain customer communication records;
- improve website performance, security, and user experience;
- comply with legal, accounting, or administrative requirements where applicable.
5. Disclosure of Personal Data
We do not sell your personal data. We may share limited information only when necessary with relevant service providers or platforms used to operate our website and communicate with customers, such as hosting providers, email providers, analytics tools, WhatsApp/Meta services, security tools, or professional advisers.
We may also disclose information if required by law or to protect our legal rights, website security, or business operations.
6. Retention of Personal Data
We keep personal data only for as long as necessary for enquiry handling, project communication, service record keeping, legal compliance, dispute handling, or business administration.
If your enquiry does not become a project, we may still keep basic communication records for a reasonable period unless you request deletion and we are legally able to delete them.
7. Security
We take reasonable steps to protect personal data from unauthorised access, misuse, loss, or disclosure. However, no website, email, or online communication method can be guaranteed to be completely secure.
8. Your Rights
You may contact us to request access to, correction of, or deletion of your personal data, subject to applicable legal and business record requirements.
You may also ask us to stop contacting you for non-essential communication.
9. Third-Party Links and Services
Our website may link to third-party websites or services such as WhatsApp, hosting providers, domain providers, analytics tools, or other platforms. Their privacy practices are controlled by their own policies, not by Bagus Web Solutions.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.
11. Contact Us
For privacy-related requests or questions, please contact us:
- Tel: +6011-39922319
- Email: mybagusweb@gmail.com