Starting online sales is not only about uploading products. Customers need enough information to trust your business and complete an enquiry or order. A simple checklist helps you avoid common mistakes before launch.
1. Product or package information
Make sure every product or package has a clear name, short description, price or starting price, what is included and what is not included. Confusing product information creates more questions and fewer decisions.
2. Photos and visuals
Use clear images. If you do not have professional photos yet, use clean temporary visuals and replace them later. Avoid blurry images because they reduce trust.
3. Contact and enquiry flow
Test your contact form, WhatsApp button and email link. The customer should know what happens after they submit an enquiry.
4. Delivery, service area or project timeline
If you sell physical products, explain delivery. If you sell services, explain the project timeline. Customers want to know when they can expect the next step.
5. Payment information
If you do not collect payment directly on the website, say so clearly. For example, you can explain that customers should contact you for confirmation, quotation or manual payment instructions.
6. Policies
Prepare Terms of Service, Privacy Policy, Cookie Policy, Refund Policy and Cancellation Policy. Policies make your business look more organised and reduce misunderstanding.
7. Mobile and speed check
Open the website on mobile, tablet and desktop. Check text size, button spacing, image loading and whether the layout has horizontal scrolling.
8. SEO basics
Set page titles, meta descriptions, headings and image alt text. This helps search engines understand your website better.
Final thought
Before you advertise, make sure the website can answer questions, build trust and guide customers to the next step. A clear website makes marketing easier.